A number of SmasHits.com members have recently told us that they are experiencing a higher-than-normal volume of pop-up advertisements while using SmasHits.com.
We feel it is necessary to let you know that the overwhelming majority of these advertisements are not coming from SmasHits.com.
We tightly control the number of pop-up ads served on our site in order to preserve our users' experience. While such advertising helps us to provide you with free services, we strictly limit the number of these ads that are served to our users.
Why, then, are some members experiencing more ads than normal?
Here are a couple of likely reasons:
Some Web sites provide free software - perhaps to download music or to automatically fill out Internet forms for you - that, in addition to its primary function, allows these companies to serve pop-ups as you surf the Web. If you have recently downloaded one of these applications, it is likely the cause of the pop-up ads you are receiving.
Many Web sites serve a pop-up ad when you leave their site to visit another. So, if you get pop-up ads when visiting SmasHits.com after leaving another website, the reason could be the other website and not us.
So, what can I do?
Solution #1:
Make sure your browser accepts all cookies set by the advertisers. View a tutorial here.
Solution #2:
Find out more information about any software application you have recently downloaded. If it's causing pop-ups to be served, you can either:
Contact the company/Web site directly, asking if it offers a version of the software that does not serve pop-up ads, or
Deactivate or permanently remove the software from your computer
We hope this helps you better understand why you may be experiencing additional pop-up ads when visiting SmasHits.com - and on other Web sites, for that matter. We regret any inconvenience you are experiencing.
Thank you for making SmasHits.com your home on the Internet.
