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Q.	My player looks likes it's working, but there's no sound...
A.	Make sure that your computer's volume is up (not muted), and that no other media player is open.
Q.	Songs skip or see "Buffering..." messages.
A.	This could be a problem with your computer, your network or Internet Service Provider(ISP), our streaming service, or a combination of these factors. Reduce the amount of Web surfing you do while listening and close all unnecessary applications. Streaming of audio and video demand a lot of data transmission and if your connection is slow you will be getting this message frequently.
Q.	Player shows on new window but doesn't start playing music...
A.	Your browser's Flash player plugin may not be working properly. Try closing all windows of your browser and opening site again. If this problem occurs every time you listen, you should uninstall and re-install the Flash player. If this problem occurs only occasionally, it is likely due to varying levels of Internet traffic.
Q.	How do I download and install Adobe Flash Player?
A.	Click here to download the latest version of Adobe Flash Player.
Q.	Why when I press the "Play" button after selecting the songs nothing happends?
A.	Your browser must have JavaScript enabled in order to be able to open the audio player. Check your browser's settings and make sure JavaScript is enabled.
Q.	How do I open the audio player to listen to songs?
A.	Once you get to a page with a list of songs (it could be an album page or a search result or similar), select the songs you want to listen by checking the checkboxes before the name of the songs and then press the "Play" button. If you want to listen only one song, click on the name of the song. The player should appear on a new window.